Shipping & Returns
Shipping Policy
Shipping Policy
At Velaraint, we are committed to providing a smooth and reliable shopping experience. We process all orders within 1–3 business days after payment confirmation.
Estimated delivery times:
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United States: 5–12 business days
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Canada: 7–15 business days
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International Orders: 10–20 business days
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package in real time.
We offer FREE SHIPPING on selected products and promotions. Shipping times may vary during holidays, peak seasons, or due to circumstances beyond our control.
If you have any questions regarding your order, please contact our support team at support@velaraint.com.
Return & Exchange Policy
Return & Exchange Policy
Customer satisfaction is our priority.
If you are not completely satisfied with your purchase, you may request a return within 7 days of delivery, provided that the item:
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Is unused and in its original condition;
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Includes original packaging;
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Shows no signs of damage caused by misuse.
To initiate a return, please contact us at support@velaraint.com with your order number and reason for the request.
Refunds will be processed after the returned item has been inspected and approved. Depending on your payment provider, refunds may take 5–10 business days to appear in your account.
Damaged, defective, or incorrect items must be reported within 48 hours of delivery so we can provide a replacement or full refund.
Our goal is to make every purchase with Velaraint safe, secure, and worry-free.
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